This Privacy Policy describes how Advice2Talent Pty Ltd (ABN 92 678 416 138) and its related entities, including Advice2Talent Pte Ltd (Singapore) and Advice 2 Talent, Inc (Philippines), collectively referred to as "Advice2Talent", "we", "us" or "our", collect, use, disclose, retain, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Advice2Talent is a specialist recruitment and workforce solutions business, connecting employers with talent across financial services, accounting, and business support functions. We operate across Australia, the Philippines, Singapore, and internationally through related entities. In the course of our business, we handle personal information relating to candidates, clients, and other individuals we interact with.
We are committed to handling your personal information in a secure, transparent, and responsible manner. Where we operate internationally, we also take reasonable steps to comply with applicable privacy laws in those jurisdictions.
Where you provide personal information to us, we will handle it in accordance with this policy. This policy applies to all personal information we collect, whether provided to us directly, collected from third parties, or generated in the course of our services.
This policy applies to all individuals whose personal information we collect and handle, including:
The types of personal information we collect depend on your relationship with us.
We may collect:
As part of the recruitment process, we may collect personal information about candidates from third parties, including former employers, professional referees, publicly available professional information sources, and background screening providers. Where we collect your information from a third party, we will take reasonable steps to ensure you are aware of this, typically at the time you register with us or apply for a role.
We may collect:
We also collect records of our communications with you (emails, calls, notes), and information you provide through our website or contact forms.
We collect personal information only where it is reasonably necessary for our functions and activities. Where it is reasonable and practicable to do so, we collect personal information directly from you.
When you visit our website at advice2talent.com, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and time of visit. This information may be collected through standard web server logs and third-party analytics tools such as Google Analytics, which may process or store information outside Australia.
We may use cookies — small text files stored on your device — to improve your browsing experience and understand how our website is used. You can manage or disable cookies through your browser settings, though this may affect the functionality of our site.
We do not use website data to identify individual visitors unless you have separately provided your personal information to us (for example, by submitting an enquiry form).
We collect Tax File Numbers (TFNs) only where you are placed in employment or a contracting arrangement through Advice2Talent and we are required to collect your TFN for Australian taxation and payroll purposes, as permitted under the Tax File Number Rule 2015.
We may contact you from time to time with information about our services, events, or opportunities that we believe may be of interest to you. You have the right to opt out of receiving direct marketing communications at any time by contacting us using the details at the end of this policy or by following the unsubscribe instructions in any marketing communication. We will action opt-out requests promptly.
Where you are a candidate, we will disclose your personal information (including your résumé and relevant professional details) to prospective employers and client organisations as part of the recruitment process. We will only do this in the context of a genuine placement opportunity and with your knowledge. You will typically have been informed of this at the time you registered with us or applied for a role.
We operate through related entities including Advice2Talent Pte Ltd (Singapore) and Advice 2 Talent, Inc (Philippines). Personal information may be accessed by or disclosed to staff within these entities in the course of delivering our services, including candidate sourcing, screening, and recruitment support functions.
We may disclose personal information to third-party service providers who assist us in operating our business, including IT and cloud storage providers, payroll and HR software platforms, background screening and reference checking providers, and accounting, legal, and professional advisers. These providers are engaged under confidentiality obligations and are only permitted to use personal information for the purposes for which it was disclosed.
We may disclose personal information to regulatory bodies, law enforcement agencies, courts, or government agencies where we are legally required or authorised to do so, including the Australian Taxation Office, the Department of Home Affairs, the Fair Work Ombudsman, and the Fair Work Commission.
We do not sell personal information to third parties for marketing or commercial purposes.
As we operate internationally, personal information may be transferred to, stored in, or accessed from countries outside Australia, including the Philippines and Singapore. When we disclose personal information to overseas recipients (including our related entities and service providers in those countries), we take reasonable steps to ensure the recipient handles that information consistently with Australian privacy law.
Under the Privacy Act, Advice2Talent Pty Ltd remains accountable for the handling of your personal information by our overseas recipients in the same way we would be responsible for handling it ourselves in Australia. If an overseas recipient handles your information in a way that would breach the APPs, you may seek recourse against Advice2Talent Pty Ltd directly.
We take all reasonable steps to protect personal information from unauthorised access, misuse, interference, loss, modification, or disclosure. Our security measures include restricted access controls and user authentication, encryption of data transmitted electronically, secure cloud-based storage with reputable providers, confidentiality obligations for all staff and contractors, and regular review of our security practices.
We retain personal information for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law.
You may request that we de-identify or destroy your personal information earlier (see Section 10). When personal information is no longer required, we destroy or de-identify it securely.
If we become aware of a data breach that is likely to result in serious harm to any individual, we will respond in accordance with our obligations under the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act. This includes containing and assessing the breach, notifying affected individuals as soon as practicable where serious harm is likely, and notifying the Office of the Australian Information Commissioner (OAIC). We maintain an internal data breach response procedure to ensure swift and appropriate action.
You may request access to the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable time, and generally within 30 days. We will provide access in the format you request where it is reasonable and practicable to do so.
In some circumstances, we may be required or permitted under the Privacy Act to refuse or limit access (for example, where providing access would unreasonably affect another person’s privacy). If we refuse access, we will explain the reasons in writing and advise you of the avenues available to you, including making a complaint to the OAIC.
If you believe that personal information we hold about you is inaccurate, incomplete, out of date, or misleading, you may request that we correct it. We will take reasonable steps to respond within a reasonable time, and generally within 30 days. If we decline to make a correction, we will explain why in writing.
You may request that we de-identify or destroy your personal information where we are no longer required to retain it for legal or operational purposes. We will consider such requests on a case-by-case basis and respond within a reasonable time, generally within 30 days.
We only collect sensitive information (including health information, professional association memberships, or other sensitive categories under the Privacy Act) where you have provided explicit consent, where collection is required or authorised by law, or where collection is reasonably necessary for one or more of our functions and falls within an exception under the Privacy Act.
Sensitive information is held to a higher standard of protection and is never used for direct marketing purposes.
In accordance with APP 5, when we collect personal information about you, we will take reasonable steps to notify you at or before the time of collection (or as soon as practicable afterwards) of the purposes of collection, how to contact us, your rights to access and correction, and whether we are likely to disclose your information overseas.
This notice may be provided through this Privacy Policy, through a collection notice on a form or application, verbally at the commencement of an engagement, or by other appropriate means.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations. Any updates will be published on our website. The date of the most recent update is shown at the top of this document. We encourage you to review this policy periodically.
If you have a concern or believe we have not handled your personal information in accordance with this policy or the Privacy Act, we encourage you to contact us directly in the first instance. We will acknowledge your complaint promptly, investigate the matter, and provide a written response within a reasonable time, generally within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the OAIC:
For any privacy-related queries, access requests, correction requests, or complaints, please contact us:
