Welcome to Advice 2 Talent
Privacy Policy
Introduction
This policy describes how Advice2Talent Pty Ltd, ABN 92 678 416 138, collects, uses, discloses, retains, and manages your personal information, as well as the personal information of our clients. It also explains our adherence to the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
We are committed to ensuring that the personal information you provide to us is handled in a secure, transparent, and responsible manner in line with Australian privacy laws.
1. Collection of Personal Information
We collect personal information for the purposes of delivering and improving our services.
The types of personal information we collect may include:
• Contact details (e.g., name, email address, phone number)
• Employment information (e.g., job title, business name, and address)
• Financial information (e.g., bank details for payment purposes)
• Identification details (e.g., proof of identity, government-issued IDs such as Tax File Number (TFN) for employment purposes)
• Other information provided directly by you, such as feedback or service requirements
Where reasonable and practicable, we collect personal information directly from you. We may also collect information from other parties, such as your employer or other service providers you interact with.
2. Use of Personal Information
We use personal information for the following purposes:
• Service delivery, including virtual assistant and co-management services
• Administration, billing, and payroll services
• Relationship management and communications
• Monitoring productivity and performance
• Security and risk management
• Compliance with legal and regulatory obligations
In some instances, we may also use your personal information to offer you products and services we believe may be of interest to you, unless you have indicated that you do not wish to receive such information.
3. Sensitive Information
In certain situations, we may collect sensitive personal information (e.g., health information or membership of professional associations) where it is necessary to provide specific services or comply with legal requirements. We will only collect sensitive information with your explicit consent or where required by law.
4. Disclosure of Personal Information
We may disclose your personal information to third parties under the following circumstances:
• To our clients, when necessary to deliver our services
• To contractors, suppliers, or other service providers who assist us in the operation of our business (such as IT and payroll providers), under confidentiality agreements
• To regulatory bodies or law enforcement agencies where we are legally obliged to do so
• To insurers, where required to manage risks related to our services
• With your consent or as otherwise permitted by law
We do not sell personal information to third parties for marketing purposes.
5. Cross-Border Disclosure
As we operate internationally, your personal information may be transferred to and processed in other countries, including the Philippines. Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure the recipient protects your privacy in accordance with Australian law.
6. Data Security and Retention
We take all reasonable steps to protect your personal information from unauthorized access, misuse, interference, loss, or disclosure. These steps include:
• Secure physical storage of records
• Restricted access to systems and data
• Encryption and firewalls for data transmitted electronically
• Regular security assessments and monitoring
We will retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer required, personal information is destroyed or de-identified securely.
7. Data Breach Notifications
If we become aware of a data breach that is likely to result in serious harm to individuals, we will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act.
8. Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time by contacting us using the details below. We will respond to your request within a reasonable timeframe. If any personal information we hold is inaccurate, incomplete, or out of date, you may request that it be corrected.
9. Complaints
If you have concerns or believe we have breached your privacy, you may contact us. We will take your complaint seriously, investigate it, and respond promptly. If you are not satisfied with the resolution, you may lodge a complaint with the OAIC at 1300 363 992 or visit www.oaic.gov.au.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and we encourage you to review this policy regularly.
Contact Us
If you have any questions regarding our Privacy Policy or wish to make a complaint, please contact us at:
• Advice2Talent Pty Ltd
• c/o Carolina Castillo
• Address: 1167 Burke Road, Kew VIC 3101
• Phone: 0412 740 090, 03 8518 6690
• Email: hello@advice2talent.com.au
By engaging our services, you agree to the terms outlined in this Privacy Policy.