LIVE DEMO | FAAA MEMBERSHIP ASSISTANT
Meet EVA
EVA is a virtual assistant built on FAAA's public renewal and membership information. She handles common member enquiries, explains payment options, and prepares a clear summary before connecting callers to the right team.
No download required. Works in your browser
TRY THESE SCENARIOS
What EVA Can Help With
EVA is trained on FAAA’s public membership, renewal, and SafeID information. Here are a few things to try.
portal & Renewal Support
Eva walks through the renewal process, explains portal login, and capturs details for the membership team when needed.
Pay by Company
Eva explains the three conditions required for Pay by Company to appear and routes complex cases with a clear handoff summary.
FAAA SafeID
Eva explains what SafeID is, who can use it, and how pricing works. She can capture details for a demo or a quote.
Payment & invoice Questions
Eva covers BPay timing, credit card fees, invoice generation delays, instalment options, and the Pay by Company discount.
Membership Categories & Pricing
Eva explains current public membership categories and FY27 pricing for CFP Professional, Practitioner, Affiliate, and Academic & Student tiers.
Smart Routing
For CPD, events, education, professional standards, or policy enquiries, Eva routes naturally to the right team - no keypad required.
ABOUT THIS DEMO
Built for FAAA's Renewal Season
Eva has been configured as a demonstration assistant to support the FAAA membership team during high-volume renewal periods — handling repetitive enquiries, improving triage, and creating cleaner handoffs for complex member issues.
Eva is not a replacement for the membership team. She is a front-line support layer that reduces repetitive call volume and ensures every escalation arrives with the right context already captured.
This independent demonstration was created by Advice2Talent using publicly available FAAA information only.